Accounts Receivable Specialist

The Brand

WÜSTHOF has one mission since its beginning in 1814: crafting the finest knives that last for generations. Founded in Solingen, Germany, known for centuries as the "City of Blades", the brand is owned by the seventh generation of the WÜSTHOF family. In their state-of-the-art manufacturing facility, the company creates a variety of knife collections and cooking utensils. WÜSTHOF is appreciated for its art of crafting; it takes over forty manufacturing steps to make a WÜSTHOF knife, with many made by hand, using traditional skills and techniques. Forged knives from the famous Classic Collection have become the symbol of WÜSTHOF and are a lifelong companion for chefs all over the world. With over 500 employees in North America and Europe, the brand is available at leading culinary retailers worldwide.

Position Overview

The Accounts Receivable Specialist manages and controls the WÜSTHOF accounts receivable function, ensuring timely collection of outstanding invoices, accurate processing of customer transactions, and maintaining strong relationships with customers to support healthy cash flow.

Key Responsibilities

• Post customer payments.

• Allocate payments to correct invoices.

• Maintain up-to-date customer account balances.

• Manage deduction approval process.

• Process credit notes, debit notes, and adjustments.

• Monitor aging reports and follow up on overdue accounts.

• Conduct regular collection calls and send reminder statements.

• Negotiate payment plans where necessary.

• Escalate problematic accounts to management.

• Recommend accounts for suspension or legal action when required.

• Perform customer account reconciliations.

• Investigate and resolve billing discrepancies.

• Prepare weekly/monthly AR aging reports.

• Assist with month-end closing procedures.

• Support internal and external audits.

Qualifications

• Diploma or Degree in Accounting, Finance, or related field.

• 5+ years’ experience in accounts receivable or credit control (distribution/wholesale experience preferred).

• Knowledge of accounting principles and credit control procedures.

Skills & Competencies

• Strong numerical and reconciliation skills.

• High attention to detail and accuracy.

• Excellent communication and negotiation skills.

• Ability to manage high transaction volumes.

• Proficient in accounting software (e.g., SAP ERP, Sage 300, QuickBooks, Microsoft Dynamics 365) and Microsoft Excel.

• Strong organizational and time-management skills.

WÜSTHOF is an equal opportunity employer and we are committed to creating a diverse team. We will consider all qualified applicants without regard to race, color, creed, religion, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity and expression (including transgender status), sexual orientation, marital status or status as a victim of domestic violence, national origin, ancestry, citizenship status, age, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service or veteran status, or any other classification protected by applicable local, state, and federal laws.